top of page
Policies @ Ciao Bella

Service as It Should Be.......

In today’s online shopping market, we believe that honesty is the best policy.

 

That’s why we designed the most generous, fair and transparent store policy for our customers.

 

Read the following sections to find out more about how our shipping and return policies.

 

Please don’t hesitate to contact us if you have any questions!

​

Ciao Bella x

OUR SHIPPING POLICY

Your order will be picked and packed ready for dispatch within one working day of you placing your order.

 

If we can do it even quicker, then we promise that we will! 

​

Once your order has been picked and packed, it will be dispatched and standard delivery* will be 2-5 working days.

 

You can't wait to get your order? Its a last minute Gift?

 

We understand, so get in touch and we will do our very best to help!

​

Cost for shipping depends on the items in your order.

 

Weight and Size is taken into consideration by all couriers, so we have to abide by their rules!

​

But what ever you order, what ever the 'Shipping Rate', we will aim to dispatch as soon as possible.

​

​

​

OUR RETURNS POLICY

Ciao Bella will except returns as long as they are in the condition they were delivered along with all original packaging and unused. 

​

Unwanted items will be returned at the customers own cost (Excluding Damaged Items).

​

All damaged items MUST be reported within 2 working days of delivery. 

​

Any questions? Just ask!

​

Ciao Bella x

GET IN TOUCH

  • facebook
  • instagram
  • twitter

Newport, South Wales. UK

bottom of page